Troubleshooting

What to do when things go wrong

Shortcut key

Browser

If the default Ctrl+Space shortcut isn't toggling the popup, it may need reconfiguring.

In your browser:

  • go to Window > Extensions
  • click the top-left menu icon
  • click "Keyboard shortcuts"

Find the "Control Space" section and configure:

  1. Click the pencil icon next to the "Activate the extension" input
  2. Click into the input field
  3. Type the shortcut you want, i.e. Ctrl+Space

If the shortcut is already there, you may need to delete it and reapply:

  1. Click the pencil icon next to the "Activate the extension" input
  2. Click into the input field
  3. Hit Esc so the field shows "Not set"

Then, reapply it using the first steps.

Mac users

If you're using multiple locales Ctrl+Space may be reserved to switch between them.

You will need to decide how to handle this:

  • to reconfigure Language Locale:
    • go to System Preferences > Keyboard > Shortcuts > Input Sources
    • disable or reconfigure "Select the previous input source"
  • to reconfigure Control Space:
    • choose a different shortcut, such as Alt+Space